Eventgroove Products UK

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1. Your Name

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2. Your Email

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3. In the last 12 months, how many times have you ordered printed items for events or raffles?

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4. Were you able to find the ideal product for your needs?

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5. Was your order accurate, and did it arrive on time?

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6. Please rate the following

	Poor	Below Average	Average	Above Average	Excellent	N/A
Overall experience	Overall experience Poor	Overall experience Below Average	Overall experience Average	Overall experience Above Average	Overall experience Excellent	Overall experience N/A
Experience with customer service	Experience with customer service Poor	Experience with customer service Below Average	Experience with customer service Average	Experience with customer service Above Average	Experience with customer service Excellent	Experience with customer service N/A
Prices of our products	Prices of our products Poor	Prices of our products Below Average	Prices of our products Average	Prices of our products Above Average	Prices of our products Excellent	Prices of our products N/A
Product quality	Product quality Poor	Product quality Below Average	Product quality Average	Product quality Above Average	Product quality Excellent	Product quality N/A
Finding products on our website	Finding products on our website Poor	Finding products on our website Below Average	Finding products on our website Average	Finding products on our website Above Average	Finding products on our website Excellent	Finding products on our website N/A
Checkout process	Checkout process Poor	Checkout process Below Average	Checkout process Average	Checkout process Above Average	Checkout process Excellent	Checkout process N/A
Ability to customise your product	Ability to customise your product Poor	Ability to customise your product Below Average	Ability to customise your product Average	Ability to customise your product Above Average	Ability to customise your product Excellent	Ability to customise your product N/A
Product selection	Product selection Poor	Product selection Below Average	Product selection Average	Product selection Above Average	Product selection Excellent	Product selection N/A
Quality of the template designs	Quality of the template designs Poor	Quality of the template designs Below Average	Quality of the template designs Average	Quality of the template designs Above Average	Quality of the template designs Excellent	Quality of the template designs N/A
Shipping options (price and speed)	Shipping options (price and speed) Poor	Shipping options (price and speed) Below Average	Shipping options (price and speed) Average	Shipping options (price and speed) Above Average	Shipping options (price and speed) Excellent	Shipping options (price and speed) N/A
Customer support	Customer support Poor	Customer support Below Average	Customer support Average	Customer support Above Average	Customer support Excellent	Customer support N/A

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7. If you rated us below average or poor above, please explain so we can improve.

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8. If you could change one thing about Eventgroove, what would it be?

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9. What can you tell us about yourself? (Company/Organisation, Occupation, Description of event or raffle, etc)

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10. Based on your experience working with us, how likely are you to recommend Eventgroove to a friend?